Privacy and cookie policy

Privacy and cookie policy
Ögonlocksakademin treats all the information that our customers trust us with in a careful and responsible manner. This privacy and cookie policy explains and clarifies how and why we process personal data and cookies on our website in accordance with (EU) 2016/679, the General Data Protection Regulation (GDPR).

By using our website, you agree to letting your personal information be treated in accordance with this privacy policy.

What is personal data?
Personal data is information about an identified or identifiable physical person. An identifiable physical person is a person who can be identified directly or indirectly, by a name, a social security number, location data,  IP address or one or more, factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of the physical person.

Processing of personal data?
The personal information that we process is data that you actively provide us with by filling out various types of forms including your personal information on our website. This can be when you order products and services, use our booking forms, sign up for our newsletter, sign up for events and seminars, look for vacancies or submits applications.

We do not sell, trade, or other ways transfer your personal information to third parties. Exceptions are trusted third parties who help us manage the website and run our business.

We may also share your personal information where we deem it necessary to comply with statutory requirements, maintain the site’s policy or protect our or others’ rights, property or safety. However, non-personally identifiable information collected from the website via cookies about visitors may be provided to third parties for marketing, advertising, or other use.

We have agreements with third party service providers such as Facebook and Google to help us get a better picture of the visitors to the website.

Why do we process information about you?
Give you a more personal service
Leave information and offers by mail, email, or text messages
Carry out transactions/invoicing
Cookies
Ögonlocksakademin uses cookies to collect information about you and your device (such as telephone or computer) when you visit our website.

A cookie is a small text file that, when connected to a website, is saved in your browser. Certain types of cookies are necessary to ensure that our website works in a satisfactory way and is easy to use. Other types of cookies are used to collect information about what you are doing when you visit our website.

How we use cookies
The user experience
We use cookies to improve your user experience on our website by, for example, remembering your email address after the first time you filled it in, so that you do not have to fill it in again.

Marketing
We use third-party cookies to be able to customize offers and advertising on our website, on other websites and in social media, based on your activity on the website. Such cookies can for example be used to direct advertising to specific target groups or in other ways tailor the advertising with customized context, so called   target the advertising or otherwise tailor the advertising with customized content.

Web development
We use cookies to compile anonymous, aggregated web statistics that enable us to understand how visitors use our website and how we, based on the statistics, can improve it.

The types of cookies we use
Ögonlocksakademin uses three types of cookies:

Persistent cookies
Saves a file for a longer period on the visitor’s computer. They can have a pre-set date for when they will be deleted, or persists until the user deletes the cookie. It stores information between website visits and makes the user experience better, for example by remembering which sound volume the user has selected.

Session cookies
It is temporarily saved on your computer and is used, among other things, to keep track of settings during the visit on a web page. Session cookies disappear when you close your browser.

Third party cookies
The purpose of these types of cookies is to collect statistics about the visitors’ activity on our website, and be able to target tailored advertising on websites and on social media. On our website, we use cookies from Google Analytics and Facebook Pixel.

The information from third party cookies is shared with the respective issuer of the current cookie.

How long we keep your personal information
We only store your personal information as long as it is relevant for the purpose for which it was originally collected. Information about how long we process your personal data will be given to you when we collect it and obtain your consent.

Your personal rights
You have the right to request a report on what personal data we have about you by requesting an extract from the register. This can be done free of charge once a year. You also have the right to request that inaccurate information about you is corrected, as well as opportunity to request that we delete your personal information. You have the right to revoke your consent to the processing of personal data and to prohibit the use of your personal information for direct marketing.

To submit an inquiry, please contact us for more information.

You have the right to submit any complaints about the processing of your personal data to the national supervisory authorities.

Changes to this privacy policy
Ögonlocksakademin reserves the right to update or change this policy at any time and you should visit this website regularly for access to the latest version.

How do you contact us?

If you have any questions regarding this privacy policy, our processing of personal data, or want to contact us regarding your personal data, contact us by email at info@ogonlocksakademin.se

When scheduling a video consultation

When it is time for your consultation, you will receive both a text message and an email with a link that you must click on to be able to participate in the video meeting. You only have to click on one of the links.